No one doubts the expertise of reality show star Buddy Valastro when it comes to baking cakes. But when it came to IT solutions that was a whole different story for the star of Cake Boss. Carlo’s Bakery had been run on pen and paper until three years ago when Buddy’s mother retired. They soon realized managed IT services was the way to go as their business expanded.
Based in Hoboken, NJ, Carlo’s was approached by local IT company Exigent Technologies after one of the account executives noticed there wasn’t much technology being used on the television show.
“We built a first-class facility, laid the network cables, had our telephony solution ready—but we were missing that core IT infrastructure that brings it all together and needed help,” explains Leo Minervini, the company’s VP of technology.
Their managed IT solution included storage area networks, virtualized infrastructure, PCs, laptops, printers and security software. This was accomplished by phases of implementation.
“Knowledge is power. Having that knowledge at your fingertips rather than searching for a slip — is money. Time is money,” says Valastro.
As Carlo’s Bakery moves forward, so will their managed IT service. End user support, equipment procurement, network monitoring, backup and disaster recovery are all covered. This allows the bakery to focus on making great cakes, while the IT company takes care of their technology needs.
For more information on managed IT services for your business, visit Hackworth’s IT Solutions page or give us a call at 757-545-7675.