This Privacy Policy governs the manner in which Hackworth Reprographics, Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the gohackworth.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Hackworth Reprographics, Inc.

1. Information We Collect

We collect the following types of information:

  • Contact Information: Name, phone number, email address, business name, and related details when you fill out forms or request services.
  • Usage Data: Pages visited, device/browser details, and interactions with our website to improve functionality and user experience.
  • Communication Data: Records of communications sent or received via SMS, email, or web chat, when applicable.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or service requests
  • Send important updates or information about your account or services
  • Provide customer support and improve our offerings
  • Facilitate two-way communication (SMS, email, or web chat) with your consent

3. Text Messaging 

By providing your mobile number, you consent to receive messages from Hackworth regarding services, appointments, quotes, and updates.

  • Message frequency varies by user interaction.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us at hri@gohackworth.com.

We do not send promotional or third-party advertising texts. Your number will only be used for direct communication from Hackworth.

4. Data Sharing and Third Parties

We do not sell, share, or rent your personal information to third-party advertisers, marketers, or unrelated businesses.

We may use trusted third-party service providers (such as website hosting or CRM tools) solely to help us operate our services. These providers are contractually obligated to keep your information secure and confidential.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to understand website behavior and enhance your experience. You can control cookie settings in your browser at any time.

6. Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights and Choices

You may request to access, update, or delete your personal information by contacting us at hri@gohackworth.com. You can opt out of marketing emails by using the unsubscribe link in the footer of any message.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.